Cancellation policy

Digital Products (Guides, Electronic Materials)

All digital products, including guides and educational materials, are non-refundable and non-exchangeable after purchase and file access is granted.

This is because digital products are made immediately available for download and cannot be returned to their original state.

Before purchasing, we recommend:

• Carefully review the product description and contents
• Read the available preview or sample material
• Contact us if you have any questions about the content

Pre-orders

A pre-order can be cancelled before the official product release date. Once the product is released and the guide is delivered, refunds are not possible.

If you wish to cancel a pre-order, contact support before the product release date, and we will refund your payment.

Technical Issues

If you experience any problems downloading the file or accessing your purchase (corrupted file, email with download link not received), please contact us at [contact form / email]. We will help resolve the issue or provide an alternative way to access the content.

Get in Touch

If you have any questions about this refund policy, please reach out:

• Email: contact@thatbartenderproject.com